How long will it take to get my order?
Most orders are shipped within 1 business day of the order being placed, if the order is received before 1:00PM AEST (BNE and MLB). Actual delivery times will vary depending on your location, however you can expect to receive your items within 3-10 business days.
What if I don't receive my orders in 3 to 5 days?
Please contact us immediately so we can track your goods for you.
Where can I find my tracking number?
Your tracking number will be sent with the order confirmation email to you once your order is processed and shipped. You will find it under the track your order button. Still can't find your tracking number? Click here or simply reply to the order confirmation email. You may also ring us on: (03) 9314 5289
How do I order from CAN DOO RURAL?
You will need to register as a user (click here to sign up), by providing your email address, contact and delivery details. After you complete this simple process, you simply choose what you would like to buy and proceed to checkout to complete your payment and purchase.
What is CAN DOO RURAL'S return policy?
Please see our Returns, Refunds and Cancellations policy here for details.
How much does shipping cost?
Please see our shipping policy for details
Has my order been sent?
You will be emailed updates of your order(s) status after checkout. If you have not received email updates, please contact us.
Do you offer in-store pick up's?
We offer pick up on selected items in Brisbane & Melbourne. Upon checkout choose the "Pick up from store" option. Our team will contact you to confirm availability and arrange a suitable time.
Why should I buy my farm supplies at Can Doo Rural?
We are your reliable online destination for all your farm supply needs—from farm gates to paddocks. At Can Doo Rural, we take pride in providing top-quality products at competitive prices, and our commitment to customer satisfaction is genuine. When we say, "Can do. Will do!" we truly mean it.
I have an issue with my order, what should I do?
You can email your queries or concerns to sales@candoorural.com.au or give us a call on (03) 9314 5289. You can also click here to fill out the "contact us" form. We will get back to you ASAP.
I'm a new subscriber, where can I find my AUD 10 discount code?
Your AUD10 OFF code will be sent to the email you used when subscribing. If you can't find it in your inbox, please check it in your junk and spam folder.
How do I join the Can Doo Rural rewards loyalty program?
You can do this either by clicking the banner images with the "Loyalty Program" message which will take you to a form to join or by clicking a pop-up "Reward" button on the bottom left corner of our website.
How does the Can Doo Rural loyalty program work?
Simply earn points for different actions and turn those points into awesome rewards! Ways to Earn:
- When you sign up to our mailing list, you will bag 150 points.
- When you place an order, you will receive 5 points for every $1 spent. Ways to Redeem: Every 100 points earned, gets you a $1 OFF
What are the Can Doo Rural rewards perks?
For every 100 points you accumulate, you’ll receive a $1 discount on your order. Additionally, when you refer a friend, both you and the friend you referred will get a $5 OFF coupon.
How do I know about the farm supplies offers?
Subscribe to our newsletter by adding your details to the pop-up you see when you land on the website: www.candoorural.com.au to receive all the offers straight into your inbox. OR Send us an email by clicking here and we will add you to our newsletter.
What if I have a question regarding a product?
Call us on (03) 93145289 from 9 am to 5 pm, AEST on weekdays or send us your questions at sales@candoorural.com.au
How do I cancel my order?
Ring us on (03)93145289 or email us at sales@candoorural.com.au to cancel your order so we can arrange for your refund.
I have received the wrong item, what do I do?
Give us a call at (03) 93145289 or email us at sales@candoorural.com.au and we will help get the problem sorted at the soonest possible time.
What's the difference between a Gold Zinc and a Blue Zinc finish?
Gold Zinc and Blue Zinc finishes are both types of protective coatings applied to metal surfaces, but they differ in appearance and specific properties. Click here to learn more.
What's the difference between a hot-dipped gal and pre-gal coating or finish?